System Requirements:
A PC running
Windows XP (SP3),
Windows 7 (32 or 64 bit),
Windows 8 or 8.1 (full version), Windows 10.

Tech Support:
Tech Support Hours:
8:00AM - 5:30PM
Mountain Time

9:00AM - 1:00PM
Mountain Time
Phone: 800-921-4834
Fax: 770-216-1836
Sales Hours:
8:00AM - 5:00PM
Mountain Time
Email Sales:
RT Systems
510 Compton St, #105
Broomfield, CO 80020
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How do I return an item?

RT Systems Inc agrees to refund the purchase price of a programming kit not to exceed the MSRP of that product if after reasonable attempts, as evident through e-mail correspondence, phone calls to tech support and records of replacement items shipped to you, a given problem which began within 30 days of the original purchase, is not resolved. Only the latest major version of the RT Systems software will be considered as part of a kit for a return.

To be eligible for a refund, RT Systems USB cable must be in use. The Version 4 software works only with the RT Systems USB cable. Failure of the software from use of other cables does not qualify the software for a refund.

The Programming kit must be returned at your expense to RT Systems Inc. in saleable condition with clear instructions and a copy of the original sales invoice included.

Software and RT Systems USB cable that constitute the kit must be included for a full refund. Software from a kit is not eligible for return without the RT Systems USB cable specific to that kit.

Software delivered electronically is not eligible for a refund once the serial number has been retrieved.

Refunds are processed back to the original credit card. A cash refund cannot be processed for a credit card sale.

Shipping charges are non-refundable.

Contact RT Systems tech support for assistance.