System Requirements:
A PC running
Windows 7 (32 or 64 bit),
Windows 8 or 8.1 (full version), Windows 10.

Tech Support:
303-586-6510
Tech Support Hours:
Monday-Friday
8:00AM - 5:30PM
Mountain Time


Saturday
9:00AM - 1:00PM
Mountain Time
Email:
 
Sales:
Phone: 800-921-4834
Fax: 770-216-1836
Sales Hours:
Monday-Friday
8:00AM - 5:00PM
Mountain Time
Email Sales:
 
RT Systems
510 Compton St, #105
Broomfield, CO 80020
 
Join Our
Mailing List!

Enter your e-mail address
to receive programming
tips, promotions or
other information from
RT Systems.

 Visa MasterCard Discover and American Express


Knowledge Base:  

Knowledge Base : updates
Page of 2
Updates for Version 4
We apologize for the difficulty you experienced updating the Version 4 programmer. This will get the update completed now. In the future, the programmer will check automatically every 30 days so
Updates for Version 3
This will get the update completed now for the version 3 programmers installed on your computer to the latest version 3 build. Before you begin, be sure none of the RT Systems programmers are
Error During Update - updatelog.txt

During updates, or immediately following program installation, you may get an error that reads: "An error must have occurred Please send the file that is shown in the next screen to techsupport@rtsyst
Updates for Version 5

We apologize for the difficulty you experienced updating the Version 5 programmer. This will get the update completed now. In the future, the programmer will check automatically every 30 days
After the last update, my scan stopped working.
In early January, an update to the Wouxun programmer(s) affected the "Scan Add" function. This update broke the files previously had "Scan Add" turned on, it shut the feature off. Affected programmer
After the last update, my scan stopped working.
In early January 2013, we made an update to the Baofeng programmer and the "Scan Add" function. This update broke your files in that if you previously had "Scan Add" turned on, it shut the feature off
Firmware Updates

Yes our cables will work for Kenwood firmware updates - but you must have the COM port set below 20 - then reboot the computer for it to take effect and work.
Updated and now I get a "Control Cannot be created" error

What we need to do is re-run the update program which is called RTUpdaterV45u.exe and is located at: For 32-bit systems: C:\Program Files\Common Files\RT SystemsV4u\RTUpdaterV45u.exe or 
Firmware Updates

The USB-K5G can be used for firmware upgrades from Kenwood on this radio.
Firmware Updates

To preform the PEP 2000 Vertex Updates: The MAIN Software Update : requires both the CT-119 cable (8 pin mini din to DB9 serial) and RT Systems RTS-03 USB to serial adapter. The EDSP Softwa
Less Than 6 Characters Error Occurs After Update

This error was caused by the update released on 13 Feb. 2014. The update expanded the functionality of the programmer to include the radio's GPS and scan settings, but the expansion rendered old sett
Updated drivers for Kantronics USB cable from Associated Radio
Associated radio makes a 25-pin to USB cable for use with the Kantronics TNC. Use the link to download and install the latest drivers for the electronics in the USB of the newer cables. Driver update
Cabling for PEP2000 Firmware Upgrade
RT Systems is here to offer support for the cabling to complete this process. We are not here to discuss the procedure or what it does or does not do. Any support for the PEP2000 upgrade process is pr
Error - Can't load Ftd2xx.dll - Error

1) Has the RT Systems USB cable been plugged in yet? If not, please attach the appropriate RT Systems USB cable for this programmer. Give Windows a little time to complete installation of the drivers
FT_W32_GetComMask - Error

Error with USB cable Customer reports error with USB cable when accessed in programmer. The error message is: "CommondataV4 Error: Can't Find FT_W32_GetCommMask" I get this error twice an
Install Disc 1 - error message at installation

The error message - " Install disc 1 " - occasionally happens when the program is installed. Most of the time, this means that it just had a problem with the drivers. The steps below will fix the pro
Cable communication problems in Ham Radio Deluxe

Error with USB cable Getting this cable to work with a radio and Ham Radio Deluxe can be a little tricky. Right now we only have the Yaesu FT-450 to work with. We bet others are similar. If unable
Packet Mode

The programmer was updated 10/31/2011 to allow Get data from and Send data to with packet mode engaged on the radio.
Port for Data/Programming Cable

When the USB-RTS05 data cable is being used, it connects to the data jack on the side of the radio NOT the mic jack on the top. The instructions on the screen are a carryover from when the data ca
60 Meter Channels

The memory channels on the Yaesu FT-950 are addressed through the CAT controls on the radio. However, the 60m frequencies are not addressed through the CAT controls. In older Yaesu radios, the 6