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A PC running
Windows 7 (32 or 64 bit),
Windows 8 or 8.1 (full version), Windows 10.

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Knowledge Base:  
Radio will not access start-up menu

Last Updated: 08/28/2013
While holding the left V/M key and turning power on, the radio will not access the Start-up menu.  

Be sure the customer is using the LEFT V/M key and the Power on button (lower right) ON THE RADIO.  

If power is being turned on from a master switch or any other external switch, the radio will not access the start-up menu.  

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