System Requirements:
A PC running
Windows 7 (32 or 64 bit),
Windows 8 or 8.1 (full version), Windows 10.

Tech Support:
303-586-6510
Tech Support Hours:
Monday-Friday
8:00AM - 5:30PM
Mountain Time


Saturday
9:00AM - 1:00PM
Mountain Time
Email:
 
Sales:
Phone: 800-921-4834
Fax: 770-216-1836
Sales Hours:
Monday-Friday
8:00AM - 5:00PM
Mountain Time
Email Sales:
 
RT Systems
510 Compton St, #105
Broomfield, CO 80020
 
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Home > Support

RTSystems Programmer
Updates

Before you begin, be sure none of the RT Systems programmers are running. You might want to re-boot the computer to be extra sure.


Run the updater for your version of the software by clicking on the appropriate button below.


- A pop-up box for the download will appear.

- Click Run.

- If a screen appears with a list of files, click the Update button at the bottom of that screen to continue the process.

- Once the update finishes. Run your programmer as usual.

- Everything will be up-to-date.

Cable Drivers

The following are drivers commonly used with RT Systems programming software.

Requesting Remote Help from Tech Support


Tech support personnel at RT Systems can connect to your computer to help you quickly and easily.

Help is available during business hours or at a time pre-arranged with tech support for personal attention. We look forward to helping you.

Use a browser that allows you to download and run an executable. Internet Explorer works well for those not familiar with where on their computer other browsers save a downloaded file.

Download and Run the remote control support tool by clicking on the button below.



- A pop-up box for the download will appear.

- Click Run.

- Once the program is running give tech support personnel Your ID from the screen and then click on Start on the Client tab.


Note: On some versions of Windows, the Team Viewer web page cannot be displayed due to missing system files. If you get a "Page cannot be displayed message when you use the button above, use this link to access a download of Team Viewer to use with RT Systems Tech support. Team Viewer Manual Download

Download Retrieval for RT Systems software.

If you have not purchased the software please select the manufacturer of your radio on the left to find the software to purchase. This page is only if you have already completed an order of Version 5 software through our webpage, or you have your Version 5 serial number from your physical CD.

For a purchase of a physical CD of Version 5 please follow the link below please have your serial number ready for this process. You will need to remember what email you used in this process. We recommend recording it somewhere safe in case you need to download this setup file again.


For an electronic order of Version 5 purchased directly from RT Systems. Please have your order number ready along with the email address you used at the time of purchase and follow the link below.