Tech support personnel at RT Systems can connect to your computer to help you quickly and easily.
Remote help is available during business hours or at a time pre-arranged with tech support for personal attention. While you are welcome to click the button and do the download so you have the TeamViewer file ready for a call, we are not notified that you're doing so. Call us during tech support hours for personal assistance including remote help or to schedule an appointment for a time that works for you. We look forward to helping you.
Use a browser that allows you to download and run an executable or be prepared to work through the restraints of your browser and virus control programs. Internet Explorer works well for those not familiar with where on their computer other browsers save a downloaded file.
Download and Run the remote control support tool by clicking on the button below.
- Available 8-5 Monday through Friday (Mountain Time) or by appointment only
- A pop-up box for the download will appear.
- Click Run.
- Once the program is running give tech support personnel Your ID from the screen and then click on Start on the Client tab.
Note: On some versions of Windows, the Team Viewer web page cannot be displayed due to missing system files. If you get a "Page cannot be displayed message when you use the button above, use this link to access a download of Team Viewer to use with RT Systems Tech support. Team Viewer Manual Download