Requesting Remote Help from Tech Support


Tech support personnel at RT Systems can connect to your computer to help you quickly and easily.

Help is available during business hours or at a time pre-arranged with tech support for personal attention. We look forward to helping you.

Use a browser that allows you to download and run an executable. Internet Explorer works well for those not familiar with where on their computer other browsers save a downloaded file.

Download and Run the remote control support tool by clicking on the button below.



- A pop-up box for the download will appear.

- Click Run.

- Once the program is running give tech support personnel Your ID from the screen and then click on Start on the Client tab.


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