Remote Help


Requesting Help from Tech Support

Tech support personnel at RT Systems can connect to your computer to help you quickly and easily.

Help is available during business hours or at a time pre-arranged with tech support for personal attention. We look forward to helping you.

Use a browser that allows you to download and run an executable. Internet Explorer works well for those not familiar with where on their computer other browsers save a downloaded file.

Download and Run the remote control support tool by clicking on the button below.



- A pop-up box for the download will appear.

- Click Run.

- Once the program is running give tech support personnel Your ID from the screen and then click on Start on the Client tab.




Note: On some versions of Windows, the Team Viewer web page cannot be displayed due to missing system files. If you get a "Page cannot be displayed message when you use the button above, use this link to access a download of Team Viewer to use with RT Systems Tech support. Team Viewer Manual Download