Requesting Help from Tech Support
Tech support personnel at RT Systems can connect to your computer to help you quickly and easily.
Help is available during business hours or at a time pre-arranged with tech support for personal attention. We look forward to helping you.
Use a browser that allows you to download and run an executable. Internet Explorer works well for those not familiar with where on their computer other browsers save a downloaded file.
Download and Run the remote control support tool by clicking on the button below.
- A pop-up box for the download will appear.
- Click Run.
- Once the program is running give tech support personnel Your ID from the screen and then click on Start on the Client tab.
Note: On some versions of Windows, the Team Viewer web page cannot be displayed due to missing system files. If you get a "Page cannot be displayed message when you use the button above, use this link to access a download of Team Viewer to use with RT Systems Tech support.