Privacy Policy
Any information provided to RT Systems, Inc. through this web page will be used by RT Systems, Inc solely for
the completion of the order. At no time will RT Systems share your information with any other party except as needed to complete the order.
Standard contact with you from RT Systems will consist of
one confirming e-mail and one e-mail with shipping details. Additional contact by phone or e-mail will be
necessary only if a problem arises in the completion of your order. RT
Systems Inc does not use the information you provide for electronic
advertising or phone solicitation.
Return Policy
RT Systems Inc agrees to refund the price of a
programming kit if after reasonable attempts, as evident through e-mail
correspondence, phone calls to tech support and records of replacement
items shipped to you, a given problem which began within 30 days of the original purchase, is not resolved. To be eligible for a refund,
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RT Systems USB cable must be in use. The Version 4 software works only with the RT Systems USB cable.
Failure of the software from use of other cables does not qualify the software for a refund.
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The Programming kit must be
returned at your expense to RT Systems Inc in new, saleable
condition with a request for that refund.
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Software and RT Systems USB cable that constitute the kit must be included for a full refund.
Software from a kit is not eligible for return without the RT Systems USB cable specific to that kit.
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Software alone is not eligible for a refund. Software delivered electronically is not eligible for a refund once the serial number has been retrieved.
Refunds are processed back to the original credit card. A
cash refund cannot be processed for a credit card sale.
Shipping charges are non-refundable.
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