System Requirements:
A PC running
Windows 7 (32 or 64 bit),
Windows 8 or 8.1 (full version), Windows 10.

Tech Support:
303-586-6510
Tech Support Hours:
Monday-Friday
8:00AM - 5:30PM
Mountain Time


Saturday
9:00AM - 1:00PM
Mountain Time
Email:
 
Sales:
Phone: 800-921-4834
Fax: 770-216-1836
Sales Hours:
Monday-Friday
8:00AM - 5:00PM
Mountain Time
Email Sales:
 
RT Systems
510 Compton St, #105
Broomfield, CO 80020
 
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Knowledge Base:  

Knowledge Base : Installation
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Installation of the Programmer on Windows 8, Windows 8.1 and Windows 10
On some machines running Windows 8, 8.1 and Windows 10, installation of the RT Systems Programmers will display an error warning of Windows version compatibility. This seems to happen on machin
Windows 8 installation - Incompatible Windows version message
During installation on some Windows 8 machines, the programmer will report an incompatible Windows version. I emphasize SOME. We are seeing this error very infrequently for all the new Windows 8 mach
Install Disc 1 - error message at installation

The error message - " Install disc 1 " - occasionally happens when the program is installed. Most of the time, this means that it just had a problem with the drivers. The steps below will fix the pro
Travel Plus 2012 Installation

We discovered a problem with the latest Travel Plus when it replaces last year's version.   The previous version needs to be removed prior to installation of the new one. On 64 bit sys
The Installation Must Run From the Original CD" Error During Installation On A Parallels Virtual Machine
Parallels sometimes has trouble recognizing an optical drive (e.g. a CD/DVD drive) as such - this, in turn, causes problems while installing our software. The virtual machine can access the installat
RT Systems Programmer Installation
Installation for the RT Systems programmers must be completed using the original CDs. Yes, we know this is 2015 and most things are downloadable; but the programmers you purchased in years past were

Installing the software to a machine without a CD drive.


Asked often in reference to the new Netbooks and other "mini" computers. This process is completed easily by mapping a shared network CD drive to a letter designation on the receiving machine. On

Windows Drivers for the RT Systems USB cables


Installation of drivers for RT Systems USB cables. USB Drivers for RT Systems USB cables other than the original VX-8 cable. USB Drivers
IC-9100 USB Driver Setup

The IC-9100 has built in USB circuitry. A USB-A to USB-B cable can be used to connect the radio to the computer through the USB port on the back of the radio.. If the radio is connected while it

Read Radio First
The RT Systems programmers require that you "read radio first" before you can send data to your radio. This process is necessary for several reasons. There are details about the radio that mu

Error - Can't load Ftd2xx.dll - Error

1) Has the RT Systems USB cable been plugged in yet? If not, please attach the appropriate RT Systems USB cable for this programmer. Give Windows a little time to complete installation of the drivers
Runtime not installing or Side by Side configuration error message

This error appears when the programmer is first run after installation. A Windows error appears with text that include a reference to a "side by side" error. This error is results from the runtime fi
FT-857/897 Shortcut Does Not Open Programmer and Icon Is Missing

This issue sometimes comes up if you have an installation disc from 2012 or earlier. To resolve it, please follow the instructions below: Right click on the shortcut for the programmer and click pro
Error During Update - updatelog.txt

During updates, or immediately following program installation, you may get an error that reads: "An error must have occurred Please send the file that is shown in the next screen to techsupport@rtsyst
No Radio Modules Were Found Error

This error most commonly occurs upon trying to start up the radio programmer immediately after installation. There are two different methods that can help fix this problem - we recommend you try meth
Identifying your Kenwood TH-D7 radio
Identifying TH-D7 Radios Programming the Kenwood TH-D7A and TH-D7AG Radios The Kenwood TH-D7 radio was produced
IC-7300 USB Driver Setup

The IC-7300 has built in USB circuitry. A USB-A to USB-B cable can be used to connect the radio to the computer through the USB port on the back of the radio.. If the radio is connected while it

Driver repair for the Kenwood TH-D74


UPDATE: Kenwood has released updated drivers which should resolve any further issues. Please find the new drivers and an installation guide at this link . If the drivers continue giving errors,
Driver Installation on Windows 2000

USB Install on Windows 2000 C:\Program Files\Common Files\RT SystemsV4\RTDrivers\USBComDrivers\Drivers VX-8 Only - C:\Program Files\Common Files\RT SystemsV4\RTDrivers\USBDrivers\Drivers
Cannot Send Data to Radio
If you are able to get data from the radio but you get an error message when trying to send data to it, contact technical support at 800-921-4834 or direct at 303-586-6510 between 8 AM - 5 PM Mountain