System Requirements:
A PC running
Windows 7 (32 or 64 bit),
Windows 8 or 8.1 (full version), Windows 10.

Tech Support:
303-586-6510
Tech Support Hours:
Monday-Friday
8:00AM - 5:30PM
Mountain Time


Saturday
9:00AM - 1:00PM
Mountain Time
Email:
 
Sales:
Phone: 800-921-4834
Fax: 770-216-1836
Sales Hours:
Monday-Friday
8:00AM - 5:00PM
Mountain Time
Email Sales:
 
RT Systems
510 Compton St, #105
Broomfield, CO 80020
 
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Knowledge Base:  
Knowledge Base > All Radio Programmers
Choose a sub category:
Radios that prevent transmission on a memory channel

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Application Closes

If the APPLICATION CLOSES when trying to use "Radio Menu Settings" you need to reload the program - DO Not uninstall, just reload or re-install the program, this should fix this issue.
DCS Polarity

DCS Polarity
dllx.600 or 501 or LOAD error

Incompatibility mode issue - right click on radio icon, down to properties, then center tab of compatibility - DO NOT want a mode checked, if it is checked, un-check "Run this program in Compatibilit
Error - Can't load Ftd2xx.dll - Error

1) Has the RT Systems USB cable been plugged in yet? If not, please attach the appropriate RT Systems USB cable for this programmer. Give Windows a little time to complete installation of the drivers
Error During Update - updatelog.txt

During updates, or immediately following program installation, you may get an error that reads: "An error must have occurred Please send the file that is shown in the next screen to techsupport@rtsyst
FT_W32_GetComMask - Error

Error with USB cable Customer reports error with USB cable when accessed in programmer. The error message is: "CommondataV4 Error: Can't Find FT_W32_GetCommMask" I get this error twice an
Install Disc 1 - error message at installation

The error message - " Install disc 1 " - occasionally happens when the program is installed. Most of the time, this means that it just had a problem with the drivers. The steps below will fix the pro
Nack/ACK Error

If this error is received... Review the steps to get into "clone mode" carefully, making sure to follow each one, this will sometimes take care of this error. If all steps have been followe
No Radio Modules Were Found Error

This error most commonly occurs upon trying to start up the radio programmer immediately after installation. There are two different methods that can help fix this problem - we recommend you try meth
Program closes when Settings | Radio Menu Settings is accessed

If the APPLICATION CLOSES when trying to use "Radio Menu Settings" you need to reload the program DO NOT UNINSTALL ... just reload or re-install the program. The problem arises when a certain
Runtime not installing or Side by Side configuration error message

This error appears when the programmer is first run after installation. A Windows error appears with text that include a reference to a "side by side" error. This error is results from the runtime fi
Updated and now I get a "Control Cannot be created" error

What we need to do is re-run the update program which is called RTUpdaterV45u.exe and is located at: For 32-bit systems: C:\Program Files\Common Files\RT SystemsV4u\RTUpdaterV45u.exe or 
Updating Version 4 after failure

You have to ensure no compatibility settings are active, allow the program full access in McAfee, and briefly turn off Windows Firewall.   If the program update fails, you have to re-install
The Option to not transmit
Some radios available today have the option that allows you to prevent or inhibit transmit on a given channel. Included here are those models and the steps to prevent or inhibit transmission (to Not
Information from External Data Sources
The RT Systems programmers interface with four different external data sources: ARRL TravelPlus, Radio Reference, Repeater Book and RFinder Worldwide Repeater Directory. Access to this data is control
RT Systems Programmer Installation
Installation for the RT Systems programmers must be completed using the original CDs. Yes, we know this is 2015 and most things are downloadable; but the programmers you purchased in years past were
MSK
MSK, minimum shift keying, is a modulation scheme that in theory send information digitally. Basically it is designed to send your callsign or other short message at the end of a transmission. From th