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Knowledge Base:  
Travel Plus 2012 Installation

Last Updated: 08/07/2013
We discovered a problem with the latest Travel Plus when it replaces last year's version.   The previous version needs to be removed prior to installation of the new one.

On 64 bit systems, there is a hidden file that does not get removed. This causes an error message that the version loaded is not compatible with the version on the computer.

We chased this for some time before finding the solution on the ARRL web. They have a procedure to follow that safely removes this file. After removing it, everything worked fine.

It appears that on 32 bit systems, there is no problem. Below is a link to the ARRL page explaining the procedure. Click on Travel Plus and it should be the first note.


http://www.arrl.org/product-notes


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