System Requirements:
A PC running
Windows 7 (32 or 64 bit),
Windows 8 or 8.1 (full version), Windows 10.

Tech Support:
303-586-6510
Tech Support Hours:
Monday-Friday
8:00AM - 5:30PM
Mountain Time


Saturday
9:00AM - 1:00PM
Mountain Time
Email:
 
Sales:
Phone: 800-921-4834
Fax: 770-216-1836
Sales Hours:
Monday-Friday
8:00AM - 5:00PM
Mountain Time
Email Sales:
 
RT Systems
510 Compton St, #105
Broomfield, CO 80020
 
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Knowledge Base:  
Nack/ACK Error

Last Updated: 08/07/2013
If this error is received...

Review the steps to get into "clone mode" carefully, making sure to follow each one, this will sometimes take care of this error.

If all steps have been followed and you still get this error, it is likely you will need to replace the cable.